Call Center
For successful administration, you always need to specify your consumer ID, which is situated in the top right corner of your gas bill above the address
- +36 80/333-338 Green number: it may only be called from a landline phone and is used for reporting meter status.
- +36 40/333-338 Blue number: this number may be called from a landline phone, local mobile phone at full charge. Call +36 46 / 510-511, if you are not calling from Hungary.
- Calling from outside Hungary: +36 46 / 510-511
Our employees are at your disposal by phone at the following times:
- From Monday to Friday 7.00 - 18.00
- Please consider, that the language of the administration is Hungarian!
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Customer service modes of the Contact Center technology:
In order to use the self-service functions successfully, you will need your customer ID and for registering the meter status, also the last four digits of the gas meter indicated on the bill.
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Submit meter reading via text
Text message function - Reporting of the meter status in a text message
Text message sending method:
m space customer ID on the bill space last four digits of the gas meter ID on the bill space meter status
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