Universal service
Compared to the utility service, it is a major difference that only part of the users* are eligible for universal service. Users not eligible for universal service can satisfy their natural gas purchase requirements on the liberalised market, by purchasing gas from natural gas dealers. Users eligible for the universal service can decide whether or not to operate on the liberalised market or stay with the universal service provider. The universal service provider having an operational licence on the territory is obliged to supply natural gas to those users who intend to purchase it within the framework of universal service.
In the universal service, the universal service provider purchases, stores, supplies and distributes natural gas within the framework of gas supply and provides a universal service to users eligible for it. In order to provide this service, it enters into a contract with the appropriate licensees on gas purchases, transportation and storage and with the natural gas distributor on the use of the distribution network. In addition, the universal service provider may also enter into a contract with the generator for the purchase of natural gas.
Universal service
Gas trade
We offer the following services:
- Advices: for gas consumption planning,
for the evaluation of gas consumption data,
for capacity utilisation;
- Assistance in connecting the measuring devices and consumer equipment;
- Planning and development of the reports specified in the Business and Trading Code;
- Advice in solving measuring problems.
Gas trade
Products
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Agip-Tigáz Premio card
In co-operation with AGIP Hungária Zrt. We have launched a joint point-based loyalty programme.
The collected credit points can be used to buy gifts at the Agip shops.
Details »
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Tigáz Voucher
Tigáz was the first gas supplier in Hungary to introduce a new means of payment, the Tigáz Voucher, which can be used only to settle and top up gas bills of Tigáz consumers. Details »
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Bill Angel
Our customer, who joins the Tigáz Bill Angel program - for a small monthly fee - we can offer a solution, to always have their bills paid, in case of certain setbacks. (accident, disability, sick pay)
Details »